1. General Policy
Thank you for choosing Style Blast AI. We strive to ensure our customers are satisfied with our service. Please read this policy carefully regarding refunds.
2. Subscription Services
Payments for subscription plans are generally non-refundable. When you cancel a subscription, you will continue to have access to the service and its features until the end of your current billing period. No partial refunds will be issued for unused portions of a subscription term.
3. Generation Credits
Generation credits purchased as part of a subscription plan or as a one-time purchase are non-refundable once they have been used. Unused credits may be subject to expiration as per the terms of your specific plan or purchase.
4. Exceptional Circumstances
We may consider refunds on a case-by-case basis under exceptional circumstances, such as:
- A demonstrable technical error on our part that prevented you from using the service as intended.
- Billing errors where you were charged incorrectly.
Requests for refunds under exceptional circumstances must be made within 14 days of the transaction date.
5. How to Request a Refund
If you believe you are eligible for a refund according to this policy, please contact our support team at support@styleblastai.com. Please include the following information in your request:
- Your account email address.
- The date of the purchase or subscription renewal.
- The reason for your refund request.
- Any relevant transaction IDs or order numbers.
We will review your request and notify you of our decision within a reasonable timeframe.
6. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of the Service after any such changes constitutes your acceptance of the new Refund Policy.
7. Contact Us
If you have any questions about our Refund Policy, please contact us at support@styleblastai.com.